Shipping & Returns Policy

Shipping

We can ship your games worldwide

BoardGamesMaker.com ships worldwide and offers a number of different shipping methods to meet your needs. Your shipping charges are finalized at checkout and orders can be tracked throughout the shipping process.

We always do our best to ensure that your order will arrive on time, however, delivery dates are for reference only and are not guaranteed as it also depends on third party carriers services which we are unable to control. In general, the majority of orders will arrive between the estimated arrival dates.

To ensure your orders arrive to you damage free, we use well-insulated packing materials in strong and secure boxes which are specifically designed for transit.

Calculate your shipping costs using our calculator below by entering the quantity of your order items.

Shipping Cost Estimator

Choose country or region for delivery:
Enter quantity for items:
Blank Game Components
Booklet
Card accessories
Chips
Custom Standard Dice
Dice Trays
Engraved Dice
Game box
Game Cards
Game Pieces
Gameboard
Mat
Miniatures
Pencil
Play Money
Player Screen
Polyhedral Dice
Score Pad
Spinner
Sticker
Tiles/chits
Estimated shipping costs:
Delivery method Delivery method Estimated price1 Production time Delivery time Total time*
SelfPickup Self-Pickup (no delivery)        
Standard Standard        
Express Express        
SeaFreight Bulk-Economy        
PriorityExpress Priority Express        
Notice: The above estimated production times have been extended temporarily due to reduced production capacity during our annual factory holidays, which will resume back to normal on 15 February 2015. We apologize for any inconvenience caused.

*GTC (Go To Checkout) means please place your items into your shopping cart and go to checkout to see whether this option is available and its associated shipping price.

*For customer reference only. BoardGamesMaker.com cannot guarantee the delivery standards of the postal service. You may expect a longer delivery time of additional 3-5 days on top of the normal transit time for remote areas.

1This is an estimation only for reference. For actual shipping price, please put what you need into your shopping cart and proceed to checkout.

Reduce Shipping Costs

If you are ordering a full game set with a game box, ensure you use our game box grouping function on the shopping cart page by pressing the “Group Game Box” button. This function will allow you to choose the items to put inside the game box hence reducing the volume of your shipment which in turn reduces shipping charges.

Tax & Duty

There will be no import tax and custom duty issues for shipments to US addresses. There will also be no import tax and custom duty issues for shipments to Australia (on orders of up to excluding shipping costs), Canada (on orders of up to excluding shipping costs), UK (on orders of up to excluding shipping costs) and to EU countries (on orders of up to excluding shipping costs shipped via standard shipping method). For all other international shipments and conditions, recipients are responsible for any custom duty or taxes imposed by that country, which are collected by the carrier upon delivery, if any. Please check with your local government agency or contact us for more information.

Fulfillment Services

Our fulfillment service eliminates the hassle of resending out each and every one of your games ordered through us to your own customers or Kickstarter backers starting from as low as $1.75 extra per parcel dispatch. Click here for more information.

Contact us

Do you need expert help or advice on making your game, have full custom specifications or need a large quantity full production quote? Contact us here»

Prototyping to Full Production

We do small print runs from 1 piece upwards right through to full large-scale offset production. Just let us know your requirements, whatever quantity needed. Speak to our team today!

Over 35 Years in Games Manufacturing. No minimum order!
 
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